Managed IT Services
Stop firefighting IT issues. Our proactive managed IT services keep your technology running smoothly so you can focus on growing your business.
Acme Industries
All systems operational
Recent Activity
Response Time
<15 min
First Call Resolution
85%+
What's Included
Comprehensive IT management that covers all the bases
24/7 Proactive Monitoring
Our monitoring platform watches your systems around the clock, catching issues before they impact your business.
Help Desk Support
Real humans answering real questions. Our help desk resolves most issues on the first call, and we never leave you hanging.
Patch Management
We keep your systems updated and secure with automated patching that happens during off-hours to minimize disruption.
Backup & Disaster Recovery
Your data is protected with automated backups and tested recovery procedures. We ensure you can get back to business quickly.
Network Management
We design, implement, and maintain your network infrastructure for optimal performance and reliability.
Vendor Management
We handle communications with your other technology vendors so you don't have to spend hours on hold.
How It Works
Getting started with managed IT services is simple. We handle the heavy lifting so you can get back to business.
Free Consultation
We assess your current IT setup and understand your business needs
Custom Plan
We design a tailored solution that fits your budget and requirements
Quick Onboarding
We deploy monitoring tools and security measures with minimal disruption
24/7 Protection
Sit back while we monitor, maintain, and protect your technology
Simple, Transparent Pricing
No hidden fees. No surprise bills. Choose the coverage level that fits your business.
Per-device protection and support for your workstations, laptops, and servers.
Advanced ProTEK
Unlimited remote support included
Support Hourly Rates
| Service | No Plan | Essential | Advanced | Total |
|---|---|---|---|---|
| Remote Support | $169 | $149 | Included | Included |
| On-site Support | $339 | $299 | $239 | Included |
| After Hours/Emergency | $849 | $759 | $589 | Included |
Features Included
| Feature | Essential | Advanced | Total |
|---|---|---|---|
| 24/7 Monitoring | |||
| Anti-Malware Protection | |||
| Software Updates | |||
| Scheduled Preventative Maintenance | |||
| Offsite Backup (Up to 1TB) | |||
| Normal Priority SLA | 24H | 12H | 8H |
| Critical Priority SLA | 12H | 8H | 4H |
Not sure which plan is right for you?
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